TruTrade: Data and Insights that Power Destination Growth
From marketing and development to executive strategy, TruTrade gives destination leaders a complete view of their visitors—who they are, where they come from, how they engage, and how to drive loyalty and revenue.
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More Than a Dashboard—Actionable Insight for Growth
TruTrade and Alexander Babbage’s consulting practice combine data science and market research to help destinations answer their most important strategic questions. Whether informing marketing campaigns, donor outreach, or capital development, our insights reveal how to reach the right audiences and maximize impact.
Key Metrics
Visitor Profile and Demographics
Understand who your visitors are, where they live, and how often they visit.
Market Opportunity
Identify underrepresented demographics and geographies with high growth potential.
Audience Diversity and Reach
Measure how effectively your programming and marketing attract new and diverse audiences.
Engagement and Loyalty
Track repeat visitation, experience satisfaction, and long-term retention.
Who It’s For
Cultural institutions, downtown partnerships, and tourism districts seeking to grow audiences, improve stakeholder alignment, quantify impact and drive growth.
Insight That Drives Marketing, Development, and Executive Strategy
✔ Development Insight – Quantify community reach and economic impact to strengthen donor appeals, grants, and legislative advocacy.
✔ Executive Strategy – Evaluate strategic options, measure organizational performance, and prioritize capital and programmatic investment.
✔ Marketing Intelligence – Identify priority markets, measure media performance, and track campaign ROI.
✔ Custom Research & Consulting – Strategy, experience surveys, segmentation studies, and brand perception analysis tailored to your mission and market.
Flexible Engagements for Every Organization
We tailor our work to meet your goals, scope, and budget—from targeted reports to full-service partnerships.
On-Demand
Client Tailored Reporting- One-time, analyst-led reports designed to answer key questions: Who is our visitor? Where is our opportunity? How do we compare to peers?
- Best for: Destinations seeking quick, actionable insight to inform marketing or funding.
Subscription
Dashboard, Ask-the-Analyst- A continuous data and insight program with dashboard access, annual visitor reporting, and analyst support.
- Best for: Organizations needing ongoing intelligence to guide marketing, membership, and strategic planning.
Enterprise
Bespoke Solutions- Bespoke strategy, qualitative and quantitative research, and executive-level guidance to address complex questions and opportunities.
- Best for: Leaders seeking deep visitor understanding, strategic direction, or funding justification.
Optional Add-ons:
Visitor experience surveys and tracking
Donor, member, or CRM file analysis and enhancement
Marketing attribution and media optimization
Economic impact and community reach modeling
Frequently Asked Questions
How can TruTrade support my marketing strategy or annual plan?
TruTrade gives your team a clear picture of who your visitors are, where they come from, and how they engage with your destination. By combining location data, demographics, and behavioral insights, TruTrade identifies which markets offer the highest potential and where campaigns deliver the strongest return. The result is a marketing plan grounded in evidence—who is currently visiting, defining who to reach, how to reach them, and how to measure success year over year.
How does the data support development applications (grants, donors, or advocacy)?
TruTrade and Babbage’s market research tools quantify your destination’s reach, impact, and community value—powerful evidence for development and advocacy. Organizations use these insights to demonstrate audience diversity, geographic reach, and economic contribution in donor appeals, sponsorship proposals, annual reports, and grant applications. We help clients translate data into compelling narratives for legislators, boards, and funding partners.
Can the data be integrated with CRM or ticketing systems?
We can append and enrich your existing CRM or ticketing databases with verified visitor geography, demographics, and psychographics. This allows organizations to segment audiences more effectively, target high-value members or donors, and align outreach across digital, direct, and experiential channels. Integration options range from periodic file enhancement to regular data synchronization, depending on your technology environment and privacy requirements.
What is the difference between a one-time report and a subscription?
A one-time report provides a tailored, analyst-produced snapshot of key metrics such as visitor profile, market opportunity, and competitive position—ideal for informing a specific marketing campaign, event, or funding application.
A TruTrade subscription extends that value throughout the year, combining continuous data access, monthly updates, an annual visitor report, and on-demand analyst support. Subscriptions are best for destinations that need ongoing insight to monitor performance, evaluate initiatives, and adapt strategy dynamically.
How do you ensure visitor data is representative and privacy compliant?
All TruTrade data is sourced from privacy-compliant, anonymized location and demographic datasets that meet or exceed U.S. and international privacy standards. Our team validates findings through triangulation—cross-checking visitation data with client records, survey research, and independent market benchmarks—to ensure accuracy and representativeness. The result is insight that’s both statistically sound and ethically responsible, enabling confident decisions without compromising data integrity.
How do TruTrade insights differ from traditional visitor studies?Here
Traditional visitor studies often rely solely on surveys or ticketing data, offering limited visibility into broader market behavior. TruTrade goes further by combining anonymized mobility, demographic, and spending data with survey and research insights to reveal who visits, where they come from, and how they engage before and after their visit. This integrated approach delivers a richer understanding of your market—grounded in real-world behavior—enabling organizations to make faster, more confident strategic and marketing decisions.
What is the typical timeline for implementation?
Most clients begin seeing actionable insights within two to four weeks of project initiation. TruTrade’s onboarding process is designed to be fast and seamless: we start by defining your trade area and key objectives, integrate relevant data sources, and deliver your initial reports or dashboards for review. For ongoing subscriptions, updates and analyses are delivered on a regular cadence ensuring your leadership team always has the most current view of visitation, market performance, and growth opportunities. All of our services are supported with our deep expertise and tailored analyst support included.
Featured Clients & Case Studies
ATLANTA BOTANICAL GARDEN
Leveraged TruTrade and annual research to optimize guest experience and drive multi-million-dollar growth in earned revenue
Filoli Historic Estate & Gardens
Woodruff Arts Center
Used visitor analytics to secure legislation, achieve tax savings, and earn $6.6M in grant funding

